Terms & Conditions

1. Acceptance of Terms

By downloading, accessing, or using the Blooms Staff and Blooms mobile applications (collectively, the "Apps"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use the Apps.

2. Description of Service

Blooms Egypt provides a children's summer camp management platform. The Blooms Staff app is for our internal staff to manage attendance, activities, and camper rosters. The Blooms parent app allows parents and guardians of enrolled campers to view their child's profile, receive updates, manage their wallet, and authorize camper pickup via QR code.

3. User Accounts and Responsibilities

You must create an account to use the Apps. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Age Requirements & Data Accuracy

Age Requirements: You must be at least 18 years old (a parent or legal guardian) to create a user account. Campers (minors) do not have direct access to accounts; all camper data and profiles must be managed by their legal guardians.

Data Accuracy: Parents and guardians are solely responsible for providing accurate and up-to-date information regarding their children, especially regarding medical information, allergies, and emergency contacts.

5. Acceptable Use & Prohibited Activities

You agree to use the Apps only for their intended purpose. You are strictly prohibited from:

• Using the Apps for any unlawful purpose.
• Attempting to gain unauthorized access to the Apps, other users' accounts, or our systems.
• Uploading malicious code, viruses, or harmful software.
• Harassing, threatening, or abusing other users or Blooms Egypt staff.
• Reverse engineering, decompiling, or disassembling any part of the Apps.

6. Intellectual Property Rights

All content, design, graphics, code, and materials within the Apps are the intellectual property of Blooms Egypt or our licensors. You may not copy, modify, distribute, or reproduce any part of the Apps without our explicit written consent.

7. Payment Terms and Refund Policy

The parent App allows you to manage a digital wallet and make payments for camp services. All payments are processed securely through MasterCard Payment Gateway Services (MPGS). We do not store your credit card information. Refunds, if applicable, are processed in accordance with the specific camp program's cancellation policy provided at the time of booking.

8. Disclaimer of Warranties

The Apps and all associated services are provided on an "AS IS" and "AS AVAILABLE" basis. Blooms Egypt makes no warranties, express or implied, regarding the operation, availability, or uninterrupted use of the Apps.

9. Limitation of Liability

To the maximum extent permitted by law, Blooms Egypt shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Apps.

10. Termination of Accounts

We reserve the right to suspend or terminate your account and access to the Apps at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.

11. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any dispute arising from or relating to these terms or your use of the Apps shall be subject to the exclusive jurisdiction of the competent courts in Cairo, Egypt.

12. Modifications to Terms

We may modify these Terms and Conditions from time to time. If we make material changes, we will notify you via the Apps or by email. Your continued use of the Apps following such notification constitutes your acceptance of the revised terms.